How to purchase and Terms of Sale



HOW TO PURCHASE

After selecting the products you wish to purchase, for the first purchase, you will be asked to register as client. The personal and/or business data collected are processed by Confezioni Ceruti SNC (processor) in accordance with the provisions of the Privacy Code (Legislative Decree n. 196/2003).

Shipping charges are as follows:
- if the amount is of 60 EUR or more, shipping free of charge for Italy and European Union (EU)
- if the amount is 20 EUR or more but less than 60 EUR, shipping charges of 10 EUR in Italy and 15 EUR for the rest of the EU
- purchases of less than 20 EUR are not allowed (minimum amount).

TERMS OF SALE

1) Delivery of the product
Confezioni Ceruti SNC will deliver the product to the specified address. If the requested product is unavailable, the client will be informed and the order will be cancelled. If the product is available, the order will be confirmed and the product will be carefully packed and delivered to the address specified by the client. The product will be delivered in approximately five working days from the date of order confirmation. Confezioni Ceruti SNC shall not be responsible for any after-delivery delays. Standard delivery will be carried out only in Italy and in the European Union; in case of deliveries outside Italy and the EU, it is possible to make arrangements directly with the seller, using the website contact form.

2) Payment terms
Payment can be made:
- by PayPal
- by credit card VISA / VISA ELECTRON / MASTERCARD through the PayPal interface
- Cash on delivery (only in Italy)

3) Right of withdrawal
The client has the right to withdraw from the contract within fourteen days of receipt of the goods. To exercise the right of withdrawal, the client shall send a written communication by registered post with acknowledgement of receipt to: 

Confezioni Ceruti SNC
via del Proconsolo 20/r
FIRENZE
ITALY

The client, in order to exercise the right of withdrawal, shall return the product, intact and in its original package, within fourteen days of receipt of the goods, along with the corresponding tax document (invoice), to: 

Confezioni Ceruti SNC
via del Proconsolo 20/r
FIRENZE
ITALY

The shipping charges associated with the return are borne by the client and this procedure is under his/her responsibility. Confezioni Ceruti SNC, after having received the product and verified that it is intact, will refund to the client only the price of the product.

4) Replacement of the product
Without prejudice to the right of withdrawal dealt with in paragraph 3, the client, alternatively, can ask for a replacement within fifteen days of receipt of the product. The product that the client wishes to replace shall be intact and in its original packaging. In order request a replacement, it is necessary to present the corresponding tax document (invoice). The product shall be replaced with another product whose price is the same or is higher (if the price is higher, a difference shall be paid).

5) Warranty
The purchase of the product is subject to the provisions of Legislative Decree n. 206/2005 (Consumer's Code) on the provisions associated with sales contracts and with consumer goods warranty, and/or to the relevant provisions of the Civil Code. The warranty covers faulty products and is not valid in case of negligence and/or carelessness in the use or maintenance of the product.

6) Information
For any clarification or more information on the right of withdrawal, on the replacement of goods and on warranty, please use the website contact form.

7) Applicable Law and Competent Court
The contracts are concluded in Italy and are subject to Italian Laws.
For any dispute, the competent Court shall be the Court of Florence.
 
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